The business case for a customer-centric culture is unequivocal. It’s time to wake up and smell the coffee, or Apple juice.
Read the full article on the Business Works website.
Imagine it’s 2020. Which of the following is the most likely?
A world record-smashing haul for Team GB&NI at the Olympics? Unlikely, unfortunately. Simon Cowell is the Minister…
Lack intuition? Here’s a few simple ways to develop it.
Read the full column in Management Today.
Give it a chance. Intuition isn’t inferior to rational analysis, it’s complementary, and most CEOs use it to guide their decisions.
Become an expert. Experience makes intuition more reliable. Know your job inside out and it’ll be easier for you to…
During his time at the helm of Tesco, Sir Terry Leahy did more for British business than Sir Richard Branson, Sir Stelios Haji-Ioannou and Sir James Dyson combined. He oversaw the creation of 300,000 jobs, he gave employees shares and increased their salaries in real terms and he transformed competition for groceries, forcing prices down and thereby putting billions more pounds into consumers’ pockets.
Read more
ITV business editor, aka @ITVLauraK, tweeted: ‘Lloyds Bank is telling 1,600 people today that their jobs are disappearing’ – swiftly followed by ‘about 3,000 IT jobs are going permanently abroad’, says Octavius Black.
Read more
Suffering from de-motivated staff? Here’s how to push them so they perform at their peak.
Read more
Three hundred thousand foreign visitors are expected in London for the Olympics and Paralympics. Most of them have never been to Britain before. Their impression of our nation will be set by those of us they meet, on the Tube, at the Games and, most of all, in the hotels, restaurants and airports they visit.
Read…
