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Managing upwards

Do you have the perfect boss? If so, enjoy it. And the perfect client? Well done, you.

Most of us, however, can think of at least one person who has some control over us and who isn’t always a joy to deal with. This workout will help you find out how to manage them so that they are.

Whatever the challenges powerful people present, they are rarely insurmountable. Their motivations and fears are often little different from our own, however much it may seem otherwise, and their appreciation of our support is often much greater than they let on.

There are also a host of techniques that we can use to help turn their priorities and idiosyncrasies to our advantage (or at least prevent them being a disadvantage).

Power isn’t the issue. It’s what we do about it that counts.


In 90 minutes you will have

Discovered how to see things from the more powerful person's perspective, not as you in their shoes but as them.

Considered how to way you think about the relationship may be getting in the way and what you can do about it.

Looked at how to identify and deal with different styles such as the 'consulter' and 'evangelist'.

Investigated a range of practical techniques to manage people who have more power than you, which will make your life easier and probably theirs too.

Decided on the changes you would most like to see in your boss or other powerful persons and what you can do to help make them happen.

What happens next?

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